FAQ

Yes. We have an independent R&D mold workshop and professional engineering team. We can customize various truck and commercial vehicle system parts and heavy-duty fasteners according to customer samples, drawings and vehicle parameters, meeting different national standards and heavy-duty working conditions.

Standard in-stock heavy-duty parts support small mixed batches and trial orders, suitable for new distributors and small maintenance enterprises. The MOQ for customized products is determined by production process and mold cost, with flexible purchasing policies for long-term partners.

We provide free full-range English catalogs, product size parameters, commercial vehicle matching lists and original product pictures for local market promotion and model selection.

All heavy-duty commercial vehicle parts comply with international production standards. We provide complete compliant documents including inspection reports, material certificates and factory certificates, supporting smooth customs clearance for five major overseas regions.

Standard parts enjoy 12-month warranty, while thickened heavy-duty and high-temperature resistant parts have an 18-month warranty. For quality problems under normal working conditions without human damage, we provide free replacement and replenishment services with exclusive foreign trade staff tracking the whole process.

Our heavy-duty parts are made of thickened materials with reinforced craftsmanship, specially designed for complex working conditions such as mountainous areas, gobi deserts, high temperature and heavy load operation. They feature high wear resistance, impact resistance, high temperature resistance and low failure rate, ideal for long-term high-intensity use of overseas operating trucks and engineering commercial vehicles.

In-stock mainstream parts can be shipped within 7 working days. The production cycle for customized parts is 15-30 days, adjusted according to order quantity and process complexity. We cooperate with stable sea and land cross-border logistics, providing one-stop services including customs declaration, transportation and document processing with full tracking.

We support multi-currency settlement including USD and RMB, and accept mainstream international payment methods such as TT and L/C with standardized and transparent transaction processes to ensure fund safety for both parties.